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What we collect
Information you provide when creating an account, managing preferences, contacting support, or choosing notification settings, plus limited technical data needed to keep the app secure and functional.
Privacy policy
ZealyOn Privacy Policy
This policy explains what information ZealyOn collects, why we collect it, how we use it, and the choices you have over your account, alerts, and support interactions. It is written to support app-store review, search visibility, and day-to-day user clarity.
Quick summary before the full legal text
This summary is for convenience only. The full policy below controls how ZealyOn handles personal information.
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Why we collect it
To operate ZealyOn, deliver alerts and product messages, personalize your experience, process purchases, investigate misuse, and improve reliability across supported devices.
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Your main controls
You can update notification preferences, choose whether to receive email updates, and request account closure directly in the app.
Contact emailsupport@acenetics.dev
Applies toZealyOn mobile apps, websites, support channels, and related services.
User controlsManage alerts, email preferences, and account closure from your settings.
Review readyThis page is published for app-store disclosure and public transparency.
The types of information we may collect
We keep the categories narrow and tied to product use, account support, analytics, and legal compliance.
Account and profile information
- Name, email address, login credentials, country, language, and profile preferences.
- Subscription status, entitlements, and plan-related history.
- Notification settings such as push and email preferences.
Usage and device information
- App version, device identifiers, operating system, crash logs, and diagnostics.
- Interactions with strategies, alerts, discover features, settings, and support tools.
- Approximate location derived from technical data when needed for security or localization.
Support and communication records
- Messages you send to support.
- Responses, troubleshooting details, and service history tied to your account.
- Email delivery events and notification delivery outcomes when needed for reliability.
Full privacy policy
The sections below explain how ZealyOn collects, uses, stores, shares, and protects personal information.
1. Who this policy applies to
This policy applies to ZealyOn websites, apps, landing pages, help resources, account systems, notification services, and customer support channels operated in connection with the ZealyOn product.
By using ZealyOn, you acknowledge that your information may be processed as described in this policy.
2. Information you provide directly
When you create an account, contact support, update settings, subscribe to a plan, or request account closure, you may provide information such as your email address, display name, password, preferences, and communications.
If you contact us for help, we may also keep the information you choose to include in your message so we can respond and maintain a record of the support interaction.
3. Information collected automatically
We may automatically collect technical and usage information needed to run and improve ZealyOn. This can include device type, app version, operating system, network metadata, session timestamps, crash data, and feature interaction events.
We use this information to improve stability, diagnose problems, measure feature usage, prevent misuse, and maintain the reliability of alerts and account services.
4. How we use personal information
- To create and maintain your ZealyOn account.
- To deliver strategies, alerts, discover features, product updates, and customer support.
- To process purchases, validate access, and manage subscriptions or entitlements.
- To send push notifications and email messages based on your preferences.
- To secure the platform, prevent abuse, investigate suspicious activity, and enforce our terms.
- To analyze reliability, improve product design, and maintain service performance.
5. Notifications, alerts, and marketing messages
ZealyOn may send essential service notices, alert-related messages, account emails, product updates, and promotional communications. The exact categories available to you may vary by platform feature availability and your selected preferences.
If you disable a notification category, we will honor that preference for that category unless a message is required to complete a transaction, secure your account, or deliver an essential service update.
6. Payments and billing data
When you make purchases, payment processing may involve external providers or app-store billing systems. ZealyOn does not publish full card details on this site and does not rely on this privacy page to expose any sensitive payment credentials.
We may store limited billing-related records such as transaction identifiers, purchase status, entitlement status, and provider metadata needed for reconciliation, support, fraud prevention, accounting, and access control.
7. When we share information
We may share limited information with service providers that help us run ZealyOn, such as hosting, analytics, authentication, notification delivery, billing, customer support, and security tooling.
We may also disclose information when required by law, to respond to valid legal requests, to protect users or the public, or to investigate fraud, abuse, or security incidents.
8. Data retention
We keep personal information only for as long as needed to operate the service, provide support, comply with law, resolve disputes, enforce agreements, and maintain necessary business records.
Retention periods may differ depending on the data type, account status, legal obligations, fraud prevention needs, and whether information has been de-identified or anonymized.
9. Account closure and deletion requests
ZealyOn provides an in-app account closure flow. When you request closure, we may deactivate access, revoke notification delivery, and anonymize or retain certain records where required for security, legal compliance, dispute resolution, or financial recordkeeping.
Some data may remain in backup systems or compliance archives for a limited period where deletion is not immediately feasible or legally permitted.
10. Your privacy choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of certain personal information. You may also have the right to withdraw consent for optional communications.
To make a request, contact us at support@acenetics.dev. We may need to verify your identity before completing the request.
11. Security
We use administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. No system is perfectly secure, but we work to reduce risk and improve controls over time.
12. Children's privacy
ZealyOn is not directed to children and is not intended for use by individuals who are not legally permitted to use the service under applicable law. If you believe a child has provided personal information to ZealyOn, please contact us so we can review and take appropriate action.
13. International data processing
Depending on where you use ZealyOn, your information may be processed in countries other than your own. Where required, we use appropriate safeguards and operational controls to support lawful cross-border data handling.
14. Changes to this policy
We may update this privacy policy from time to time to reflect product changes, legal requirements, or operational updates. When we do, we will update the effective date shown on this page.
15. Contact us
If you have questions about this privacy policy, your personal information, or a privacy request, contact ZealyOn support at support@acenetics.dev.
Common user privacy controls
Most privacy choices inside ZealyOn are designed to be straightforward and available directly from the app.
Notification choices
Choose which push and email messages you want to receive, including product updates and promotional communications where available.
Account settings
Update profile details, language preferences, and communication settings from the preferences area of the app.
Account closure
Request account closure from the account details area in the app if you no longer want to use the service.
Questions about your data or account privacy?
If you need help with a privacy request, account closure, or notification preferences, reach out and we will guide you to the right next step.